Frontier Airlines

Booked my Miami to San

Booked my Miami to San Juan trip well in advance with Frontier, thinking it would be smooth sailing. I originally had a flight departing at 10:25 AM and returning at 6:58 PM. But just today, I got a notification that my departure got pushed to 8:45 PM! The return got a small shift to 5:22 PM, which is fine, but that departure change is just crazy. Paid about €140 per flight without luggage, and they’re offering either to accept the change, pick alternatives starting at €680, or get a refund. The alternatives seem like a joke, honestly. It's almost cheaper to just skip this flight and book fresh elsewhere. Frontier, you really dropped the ball here. Definitely would advise others to spend a bit more and avoid this hassle.

So awfull experience

Flying with Frontier Airlines was quite an experience, but not in a good way. I thought I found a decent deal for a last-minute one-way ticket at $153, but it turned out to be a bit of a trap. They charge for everything—checked bags, carry-ons, you name it. I figured I'd handle the bag stuff at the airport, only to find out the price jumps if you don’t pay online. And then the check-in? You have to use their app unless you want to cough up another $25. I ran into trouble at the airport trying to get my confirmation number. The staff? Not very helpful. They barely assisted me, scribbling my name on a tag without much care. Another staff member came over, but she wasn't much better—her notes were impossible to read. This whole ordeal has definitely put me off flying with Frontier again. Such a hassle!

Honestly, dealing with Frontier was

Honestly, dealing with Frontier was a total headache from start to finish. It felt like I was just another number to them, not a valued customer. Their rules seemed super unfair, like they were just out to squeeze every penny they could from me. The staff didn’t seem to care much about making things right, and it all came off as really unprofessional. I wanted to share my experience so people know what they're getting into. It’s like they don’t realize how easy it is to lose customers when the service is that bad. I wouldn't wish this experience on anyone. It’s just not okay.

Flying with this airline was

Flying with this airline was a total nightmare! We thought everything was fine because we had our tickets, but we didn't pay extra for seats. Big mistake. When we got to the airport, they said there was no room for us on the flight, even though we had tickets. They took our luggage and assured us we’d be on the next plane in a few hours. But later, they said that flight was full too, and we were stuck. Staff were nowhere to be found, and no one seemed to care. They didn't even have badges, so we couldn’t tell who was who. Our family was stranded, and it felt like they just wanted us out of the airport. Unbelievable!

So, I was flying with

So, I was flying with Frontier recently and things didn't go as planned. Apparently, they've changed their door closure time to 20 minutes before departure, which is earlier than other airlines. They don't really make this clear when you buy your ticket, and on my flight, there were no announcements about it. I saw several groups of people show up just a minute late, and the gate staff didn't lift a finger to help them. They were actually pretty rude. When you call Frontier, they just tell you there's no refunds or new flights, which is frustrating. It's clear many people are caught off guard by this policy. It's a risky move flying with them now, since your plans might just fall through.

Flying with Frontier Airlines was

Flying with Frontier Airlines was a bit of a shocker. It was my first time with them, and things didn't go as smoothly as I hoped. I got to the airport thinking everything was set, only to be hit with a $25 check-in fee I knew nothing about. No heads-up, no email, nothing. It felt like a sneaky move. I tried to get some answers, reached out to their customer service, and they admitted the communication was poor but didn't offer a refund. It's frustrating, especially when you're already juggling travel stress. I'm seriously considering joining a class action suit, and I've even reached out to my State Attorney General about it. This needs to be addressed!

So horrible!

Let me tell you about my experience with this airline. It's like a bad deja vu every time I fly with them. Delays are practically guaranteed, and we're not talking minor ones—I'm talking 3 hours or more. What's really frustrating is they wait until the last minute to tell you. You’re already at the airport, stressed and stuck, with no options but to wait it out. It makes you wonder if they’re doing this on purpose to keep you from switching flights. If you have any other choices, I’d say go with them. It’s just not worth the hassle and uncertainty with this one.

Booked my trip through Expedia,

Booked my trip through Expedia, thinking it’d be smooth sailing. Nope. Had to change my arrival time within 24 hours, and the fee was more than the original round trip! They stuck me with a layover in Denver, which was annoying. Paid extra for a seat with more legroom, but it was so narrow I felt like I was in a sardine can. Picked a front-row seat without knowing I’d have to stash all my stuff overhead since there was no under-seat space, and the middle seat was off-limits. On the way back, I had to check my bag, a new one I’d just bought, and now Frontier wants me to pick a replacement from their limited options. It’s just frustrating, you know?

You won't believe what happened

You won't believe what happened to me with this airline. I booked a flight, right? Thought everything was sorted. But when I got to the airport, no flight! They just canceled it and didn't even bother telling me. I mean, who does that? Tried calling their customer service, thinking maybe they'd help me out. But the wait time? Ridiculous. I was on hold for over an hour, and when someone finally picked up, they were no help at all. It felt like talking to a wall. Honestly, it was one of the most frustrating experiences ever. If you need to fly, pick another airline. Trust me, it's not worth the headache.

I had a very bad time trying to check into

I had a very bad time trying to check into Miami airport for my flight to Philadelphia. I got there two hours before my flight, but the agent at the counter told me I had to check in using the app and refused to help me in person. The WiFi at the counter was terrible, so I couldn't connect. The staff was not helpful at all and said it wasn’t their problem. I missed my flight and had to book with another airline. My friend's birthday plans were ruined. I didn’t get to Philly until 12 hours later. I was so upset and angry. I would not recommend this airline to anyone.

The company did not let me and my kids board

The company did not let me and my kids board in Cancun. I have three children, and they claimed they called my name many times, but I didn't appear. I had to return the next day, and they charged me a $1500 penalty. I will not use this service again. The staff member, Fernando, was very rude.

Flying with Frontier was pretty

Flying with Frontier was pretty smooth for my first time. The boarding process was quick and well-organized. The flight itself went without a hitch, no unexpected turbulence or anything. The stewardesses were super friendly and made the trip even more pleasant. There was a bit of a hiccup on my flight back when they tried to charge me extra for my bag, but I managed to show I met the requirements to avoid the fee. Overall, it was a good experience and I wouldn't mind flying with them again.

I can't believe what happened

I can't believe what happened with this airline. They tried to charge me for the same baggage on my fourth flight, even though I had flown with it three times before without any trouble. When I refused to pay, they just closed the gate and wouldn't let me board. Felt more like being treated like livestock than a passenger. Never experienced something so frustrating. The whole thing was a mess and really put me off. Not flying with them again, that's for sure.

So, I booked a flight

So, I booked a flight thinking it would be smooth, but it turned out to be a nightmare. The staff at the front were just plain rude and unhelpful. I mean, I’ve flown with budget airlines before and had way better experiences. The only saving grace was this male attendant on the plane who was actually nice. But honestly, dealing with the ladies at the check-in desk left such a bad taste in my mouth. And I wasn’t the only one feeling this way – a few of us on the plane were chatting about how awful the service was. They should really send out surveys to see how many of us were disappointed.

Booked three round-trip tickets from

Booked three round-trip tickets from Phoenix to Houston for my son, grandson, and daughter-in-law, expecting a smooth, nonstop journey. Then, out of nowhere, an email arrives saying the flights have been changed. Now, they’ve got layovers over 4 hours long—originally it was 8 hours! Had to argue to get that down. Also, baggage fees were insane, $169 for one bag just slightly over 50 lbs. And then they tried to charge an extra $52 just so the kids could sit together. Frontier’s customer service was a nightmare. Never flying with them again, that's for sure.

I was super excited about

I was super excited about my $89 round trip with Frontier, but it turned into a nightmare. Everything seemed great until I got to the gate and realized I had to pay $300 for my 40-pound bag. Seriously? The hidden fees, taxes, and layovers were just too much. I feel like they tricked me with the low fare, only to hit me with all these extra costs. The whole experience left a bad taste in my mouth. Definitely not flying with them again.

I've flown Frontier plenty of

I've flown Frontier plenty of times without a hitch, but June 10th was a nightmare. Tried checking in online the night before my Florida trip, but the app kept glitching. Tried different browsers, no luck. Eventually called customer service. They said to just check in at the airport since they had some online issues. Got to the airport and surprise, the flight was canceled! No text, no email, nothing. Ended up booking another flight two hours away, had to call the rental car company and hotel to update them. On the way back, same problem. Couldn't check in, called customer service, and yup, that flight was canceled too. Drove another two hours to catch a different flight. Frontier, you seriously dropped the ball.

Man, my experience with Frontier

Man, my experience with Frontier was a mess. First, they messed up my seating as if I hadn't booked a seat in advance. Then my flight got delayed and I ended up stuck on the plane for 5-6 hours. To top it off, they closed the check-in desk early without any warning in the emails. I was two minutes late and missed my flight, so I had to buy another ticket from a different airline. Reaching out to customer care was a nightmare; it took months to get some compensation. And just when I thought things were sorted, they spelled my name wrong on the voucher. New rep couldn't verify me, and I wasted hours. If you enjoy wasting time, fly Frontier.

Had a nightmare of a

Had a nightmare of a trip both ways. My first flight got delayed over 3 hours, and they wouldn't refund me even though there's a law saying they must. When I pointed out the effective date of the law, they just shrugged it off. On my return flight, the app wouldn’t let me check in, and the staff at the desk claimed they couldn't help me, even though the flight was still an hour away. Missed that flight for no reason and got charged for a new one later without being asked. They wouldn’t even use my $50 voucher. Tried calling customer service, but it took over an hour to reach someone, and even then, they couldn’t help. Never flying with them again.

Flew from SLC to Vegas

Flew from SLC to Vegas and then Vegas to Cleveland on Sept 23, 2024. First flight was smooth, got warm water when I asked. But the Vegas to Cleveland flight was a nightmare. We boarded around 10:15pm with our 3-year-old. Everything seemed fine until the pilot announced a delay due to an odor and more passengers joining. Suddenly, a crew member started pulling our bags from the overhead bin, claiming it was for paid bags only. But none of our nearby passengers had paid for their bags. He threatened to send our bags back to the gate. He even rudely dumped my bag with my husband, who already had one under his seat. The same crew targeted another Asian lady’s bag but didn't touch anyone else's. Felt discriminated against. Later, asked for warm water but got cold, then boiling hot, burning my tongue. Reached Cleveland with hearts deeply hurt by this racist act. Flight attendant was dismissive when we asked for his name. Seeking an explanation for this ordeal.

Got the Barclays card, all

Got the Barclays card, all excited about those Frontier perks—big mistake. Couldn't link the benefits to my Frontier miles account. Supposed to get free bags, 60,000 miles, and free seats after spending $3,000. Instead, the account linked to some random number, not ours. Frontier doesn't take calls unless you're elite, and we’re not matched with an elite number, so we’re stuck. Thought the Go Wild Pass ($600) might help—wrong. Logged in countless times; no flights I want are available under the pass. Had it for over a month, not a single flight taken. Barclays says they can’t do anything. Total scam, super frustrating experience. Avoid at all costs!

Before I discovered PuppyPads, I was using disposable pads

Before I discovered PuppyPads, I was using disposable pads, and it would take around 4 or more each day, which were pricey. The cost was essentially wasted as they were thrown away. PuppyPads are reusable and so large that I only need two for my big dogs. When I got them, they were rescues and not trained, and I work 8 hours a day 5 days a week, so they must stay indoors while I’m at work. These pads work well since they can't go outside.

I was tricked into buying a carry on bag

I was tricked into buying a carry on bag because it seemed like I only had hand luggage on my booking. FRONTIER refused to let me cancel my purchase (which cost almost as much as my ticket). Terrible service - and a sneaky way to make customers buy things they don’t need. Awful experience! I’ll try to avoid FRONTIER in the future.

This airline is awful.

This airline is awful. They charge for everything, and that tiny plane feels like a toy. You'd be better off with a different airline. It's a rip off and a waste of money and time. Even after showing documents from the doctor after our car accident, we still had to pay again. The luggage policy is unacceptable unless you're traveling light, it's not worth it at all.

Reglas duras con equipaje

El pasaje barato está, sí, pero la política de bolsos es súper estricta. En el embarque midieron todo y varios pagaron extra. La app funciona para agregar cosas, aunque se siente que cada paso suma costo. No tuve problemas graves, solo esa tensión constante. Si vas con lo mínimo y leés bien las condiciones, zafás. Para algo más cómodo, yo miraría otra opción.

The Frontier "Go Wild" pass

The Frontier "Go Wild" pass turned out to be a huge letdown. My daughter and I got these passes thinking we’d snag some great travel deals, but nope, not once in a year could we use them. The blackout dates were ridiculous, like they were purposely set to make the pass useless when you actually want to travel. And having to book flights just a day in advance? Felt like trying to win the lottery. Planning anything, be it a family getaway or a work trip, was impossible. Trying to get help from their customer service was just as frustrating. They’d just direct you back to the sneaky fine print on their site. Honestly, it felt like we were just handing Frontier free money. I’d rather support a real cause with that cash. Seriously, skip the headache and avoid this pass!

I had a really frustrating

I had a really frustrating experience with Frontier recently. My girlfriend and I were all set for a much-needed getaway, but then her father suddenly passed away. She had to rush to New York to be with her family. I reached out to Frontier to explain the situation, hoping to sort out a refund so I could also fly to the funeral. I sent them all the necessary documents, but they only offered a credit instead of a refund. And trying to get in touch with them? Forget it—no phone number, just endless emails. It felt like they didn't care at all about our situation. I had to go through my bank to get my money back. Just an awful experience overall.

Flying to Vegas on Frontier

Flying to Vegas on Frontier was quite the experience. Right as I settled in, I noticed the cockpit door wide open with someone chatting away with the pilot. Given everything since 9/11, it felt off. Then, the pilot came out and mentioned there was a hole in the plane that had been patched up, but we had to wait for Denver's approval before taking off. That definitely spiked my anxiety. As if that wasn't enough, there was this couple moved from the back to the front due to some legal issue. I found that odd. Shouldn't people with issues be seated at the back, maybe with some extra supervision? It felt like things could've been handled better.

Not flying with them ever again

Flying with Frontier was a total nightmare. The plane, an Airbus A320neo, was super uncomfortable. The seats were like bricks, no recline, no padding, and zero legroom. Five-hour flight felt like torture. Forget about sleeping; it was impossible. And get this, they only give you two tiny cups of water. After that, you gotta pay. Hydration should be basic, right? Nope, not here. Then, there are the baggage fees. You think you're getting a budget flight, but by the time you pay for everything, it's ridiculous. Nothing about the experience feels worth it. No comfort, no decent service, and definitely no value. I'm done with Frontier. Not flying with them ever again.

My nightmare

Flying with Frontier was a nightmare. I booked a flight from LAX to DFW, and it was a mess from start to finish. The flight was set for 7 PM, and I got to the airport by 5 PM. After going through security, there were delays caused by airport services, and a bunch of us, about 25, were affected. We finally got to the gate at 6:45 PM, but the plane had already left. It was so frustrating because they blamed us for being late, even though it wasn't our fault. Waiting in line for almost 3 hours to talk to customer service was a joke. They were slow and unhelpful, only giving me half a refund. I had to pay more to fly the next day and spent the night at the airport. The next day, I saw people boarding late, and it felt so unfair. Their service is as cheap as their tickets. I wouldn't recommend flying with them, no matter how low the prices are.